Privacy Policy

Introduction

Limpio V ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website limpiov.com or engage with our customer service training services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company or organization name and role
• Information provided in contact forms or email communications
• Training participant information when you register for workshops

We also automatically collect certain information when you visit our website:

• Browser type and version
• Device information
• IP address and general location data
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our services
• Process training registrations and deliver workshop services
• Communicate with you about our services, updates, and relevant information
• Improve our website functionality and user experience
• Analyze website usage and optimize our online presence
• Comply with legal obligations and protect our legal rights

Video Recording and Training Materials

Our training workshops include video recording of role-playing scenarios for educational purposes. Participants will be informed before any recording takes place. Video recordings are used exclusively for training feedback during workshops and are not shared outside the training group without explicit participant consent. Organizations may request copies of recordings for continued learning purposes, subject to participant agreement.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in operating our website or conducting our business, under confidentiality agreements
• When required by law or to protect our rights, property, or safety
• In connection with a business transfer, merger, or acquisition

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Please see our Cookie Policy for detailed information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Argentine data protection law (Law 25,326), you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Object to processing of your information for certain purposes
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Training-related information is typically retained for the duration of our business relationship and for a reasonable period afterward for record-keeping purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information is primarily processed and stored in Argentina. If information is transferred to other countries, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Limpio V
Independencia 1158
Y4600 San Salvador de Jujuy, Jujuy
Argentina
Email: info@limpiov.com
Phone: +54 388 471 1379